HomeHealthWares recognizes that protecting the privacy and security of the personal information we obtain about our customers is an important responsibility. This Privacy Policy describes how we treat that information. This policy refers to HomeHealthWares using the terms "we," "us," and "our."
Acceptance
By using the HomeHealthWares Website, you signify your acceptance of this Privacy Policy as outlined below. If you do not agree with the terms of this Policy, you should exit the Website.
Changes to Privacy Policy
We may modify this Privacy Policy at any time. Any modifications will be posted to our Website, and the date of any changes will be indicated. If you are concerned about how your information is used, you should check the Privacy Policy on our Website periodically.
Information Collection
View/General Use: You are not required to create an account or provide us with any personal information in order to view information on our Website. However, personal information is required to place an order and may be required for other services offered on our Website.
We do collect non-personal information about your use of our Website. For example, we collect non-personal information through the use of "Cookies." Cookies are small computer files that your browser allows us to place on your computer's hard drive. The information collected by cookies helps us statistically monitor how visitors are using our Website. Your Web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to you. If your browser is set to reject cookies, Websites that are cookie enabled will not recognize you when you return to the Website, and some Website functionality may be lost. The Help section of your browser will tell you how to prevent your browser from accepting cookies.
We may also use third-party companies to monitor certain pages of our Website for the purpose of reporting Web traffic, statistics, advertisement 'click-throughs,' and/or other activities on our Website. Where authorized by us, these companies may use cookies, Web beacons, and/or other monitoring technologies to compile anonymous statistics about our Website visitors. No personally identifiable information is collected by or transferred to these companies.
Personally Identifiable Information: We collect personally identifiable information that you provide to us when you create an account, sign up for services, update your information, participate in contests, surveys or promotional offers, or communicate with us by e-mail, phone, fax or in writing. This information may include your name, address, phone number, e-mail address, payment information and any other information that you choose to provide to us. We consider your personally identifiable information private and confidential.
Minors: Our Website is designed and intended for use by adults, and is not intended for, nor designed to be used by, children under the age of 18. Minors under the age of 18 may create an account only with the prior written consent of their parent or legal guardian, and then only under the direct supervision of that parent or guardian. The parent or guardian is responsible for providing supervision to ensure the minor's authentication information is kept secure and the credibility of the record is maintained. We do not collect personally identifiable information from any person we know is a child under the age of 13.
Information Use and Disclosure
We use the personally identifiable information that you provide to respond to your questions, provide you the specific services you select, and to keep you informed about product upgrades, special offers, and other HomeHealthWares products and services.
We do not share, sell or lease this information to third parties. We will only use this information for the purposes for which you shared it with us, that is, to contact you with additional information about our products or services, or to process your order.
Business associates of ours, with whom we contract for services, sometimes have limited access to your personally identifiable information in the course of providing products or services to HomeHealthWares. These associates include vendors and suppliers that provide us with technology, services, and/or content for the operation and maintenance of our Website, consultants, accountants, lawyers, entities that ship orders on our behalf, and custom fitting manufacturers. Access to your personally identifiable information by these associates is limited to the information reasonably necessary for the contractor to perform its limited function for HomeHealthWares.
We are permitted to disclose your personally identifiable information to social services, protective services, or other government authorities if we reasonably believe that you are a victim of abuse, neglect, or domestic violence, provided that the disclosure is either required by law, authorized by you, allowed by law and necessary to prevent harm to you or someone else, or a law enforcement or public official represents that the information is necessary and will not be used against you.
To comply with applicable federal, state, and local laws, we may be required to disclose information in certain limited circumstances, and we reserve the right to do so. In addition, we may disclose information upon a good faith belief that such disclosure is necessary to (1) comply with applicable law or legal process (2) protect the rights of HomeHealthWares and/or its users; or (3) to protect the safety of the users and/or the public.
We will not share this information for any other purpose without your express consent. These same policies apply where you provide us with personal information about a third person, such as your parent or spouse.
Integrity/Security
HomeHealthWares understands that in order to maintain your privacy, your personally identifiable information must be collected and stored in a secure manner, and the integrity of your information must be preserved. Therefore, we follow a number of administrative, technical and physical safeguards to achieve this goal.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us using VeriSign Secure Sockets Layer (SSL) technology. You can verify this by looking for a closed lock icon at the bottom of your Web browser, or looking for "https" at the beginning of the address of the Web page. To learn more about VeriSign SSL technology, visit http://www.verisign.com/products-services/security-services/ssl/ssl-information-center/index.html.
Despite our efforts to protect your personally identifiable information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
E-mails
This Privacy Policy does not apply to content, personal or business information, ideas, concepts or inventions that you send to HomeHealthWares by e-mail. If you want to keep content, personal or business information, ideas, concepts or inventions private or proprietary, do not send them in an e-mail to HomeHealthWares.
E-mail communication with HomeHealthWares is intended for your convenience. It should not be used to disclose sensitive information, such as your credit card number.
Third Party Links
Our Website may provide links to other companies' Websites. These links are provided for your convenience. HomeHealthWares is not responsible for the availability or content of these external Websites, nor does HomeHealthWares endorse, warrant or guarantee the products, services or information described or offered at these other Websites. If you leave HomeHealthWares by linking to one of these third party Websites, you will be subject to the privacy policies and procedures, and this Privacy Policy will no longer apply.
Changing/Updating Your Information
You are responsible for ensuring the accuracy of the personally identifiable information you submit to HomeHealthWares. Inaccurate information will affect our ability to provide you the specific services you select and to contact you as contemplated in this Privacy Policy.
Your information can be updated online by logging into your account with your username and password. Users are responsible for maintaining their own passwords. For your security you should not share your password with anyone.
You have the right to access and correct your personal information in writing. You may also express your privacy preferences by writing to HomeHealthWares at:
One Richmond Square #122C; Providence, RI 02906 USA
Please include your name, address, and/or e-mail address when you contact us.
Last Update: February 2006